Privacy Policy

For purposes of this Policy, "Personal Data" means any information that identifies or may identify a natural person, in accordance with applicable law.

a) Data you provide directly

We collect Personal Data when you:

• complete contact forms, inquiries, or requests for information;
• make a purchase of digital products or resources;
• register or provide information to receive access to a digital product;
• communicate with us by email, WhatsApp, or other means;
• subscribe to our informational or commercial communications;
• request assistance related to a purchase, product, or digital resource.

The Personal Data collected may include, among others:

• first and last name;
• email address;
• phone number;
• country of residence;
• billing address, when necessary to process a purchase;
• information related to the purchase of digital products;
• billing data and other data necessary to comply with legal obligations;
• information you voluntarily provide when communicating with us.

We do not request personal information that is not necessary for the purposes described in this Policy. When certain data is necessary to process a purchase or deliver a digital product, failure to provide it may prevent us from completing the transaction.

b) Payment-related information

Purchases made through the Site may be processed through third-party payment platforms and service providers.

Depending on the payment method used, such providers may collect information necessary to process the transaction, such as billing data, payment information, and other data required to authorize or complete the purchase.

CGCEN DIGITAL LLC does not directly request or store complete credit or debit card data when processing is carried out through an external payment provider.

The processing of information by such providers is subject to their own privacy policies and terms of use.

c) Sending documentation through external channels

Certain information may be voluntarily sent by the User through WhatsApp or other third-party messaging services.

Such services are governed by their own privacy policies and terms of use, and CGCEN DIGITAL LLC does not control the security or data processing carried out by such platforms.

The User should avoid sending unnecessary personal information or sensitive data through communication channels not specifically intended for its receipt.

d) Automatically collected data

When you visit or use the Site, we automatically collect certain information, including:

• IP address;
• browser type and version;
• operating system;
• date and time of access;
• pages visited and interactions with the Site;
• technical information related to the device used;
• information about the general use of the Site and its features.

This information may be used for security, analysis, operation, and improvement purposes of the Site, in accordance with applicable law.

The Site uses cookies and similar technologies for its proper functioning, usage analysis, and improvement of the user experience.

We may use, among others, the following tools:

• Meta Pixel, for analysis and marketing purposes, when implemented;
• tools for measuring and analyzing general browsing behavior;
• technical and functional cookies necessary for the operation of the Site;
• tools related to the purchase process and delivery of digital products.

Cookies are small files that may be stored on the User's device when visiting a website.

You may configure your browser to reject cookies or alert you when cookies are sent. However, some features of the Site may be limited as a result.

The use of analytics and marketing cookies, including those used by Meta Pixel or other similar tools, is subject to the User's prior consent when required by applicable law.

Upon entering the Site, the User may accept or reject the use of non-essential cookies through the cookie banner provided for that purpose, when applicable.

The User may change their preferences at any time through their browser settings or as indicated on the Site.

The Personal Data collected may be used for the following purposes:

• process and manage purchases of digital products and resources;
• deliver the digital products purchased;
• respond to inquiries and requests;
• provide assistance related to products, purchases, or digital access;
• manage user accounts or registrations, when applicable;
• send administrative, operational, or purchase-related information;
• send commercial communications, newsletters, and promotional content, when the User has provided the required consent or another valid legal basis exists;
• analyze the use of the Site and improve our products, resources, and services;
• develop and improve our catalog of digital products;
• prevent fraud, misuse, or unlawful activities;
• protect the security, integrity, and operation of the Site;
• comply with applicable legal, tax, and regulatory obligations;
• enforce our Terms and Conditions and other policies.

CGCEN DIGITAL LLC may send you commercial communications by email or messages, provided that you have supplied your contact information and there is corresponding authorization or legal basis.

These communications may include information about digital products, new resources, news, promotions, offers, and content related to our business activity.

You may unsubscribe from such communications at any time using the link included in each message or by contacting us directly.

Unsubscribing from commercial communications will not affect communications necessary to process a purchase, deliver a digital product, manage a request, or comply with legal obligations.

CGCEN DIGITAL LLC does not sell or rent Personal Data. However, it may share it in the following cases:

a) Service providers

With third parties that provide services necessary for business operations, such as:

• e-commerce platforms, including Shopify;
• payment and transaction processing platforms;
• delivery and distribution services for digital products;
• email and communication tools;
• messaging services, including WhatsApp Business;
• advertising and marketing platforms;
• analytics and measurement tools;
• hosting, security, and technology maintenance providers;
• professional advisors and providers that require access to information to provide services to the company.

These providers will only access Personal Data to the extent necessary to perform their functions and will be subject to applicable privacy and security obligations.

b) Legal requirements

When required by a competent authority or to comply with a legal, regulatory, or judicial obligation, or to protect the rights, safety, or property of CGCEN DIGITAL LLC or third parties.

c) Business transactions

In the event of a reorganization, merger, acquisition, sale of assets, or other corporate transaction, Personal Data may be transferred or shared to the extent permitted by applicable law.

Personal Data will be retained for as long as necessary to fulfill the purposes for which it was collected, for as long as a commercial or service relationship exists, or for the periods required by applicable regulations.

Information related to purchases, transactions, and legal obligations may be retained for the period necessary to comply with tax, accounting, or legal obligations, or to resolve possible disputes.

When Personal Data is no longer necessary, it will be deleted, anonymized, or processed in accordance with applicable legal obligations.

The data subject may exercise the rights afforded under applicable law, including, where applicable:

• access their Personal Data;
• request its rectification or updating;
• request the deletion of their Personal Data;
• request the limitation of, or object to, certain processing;
• withdraw consent given for certain uses;
• request to unsubscribe from commercial communications.

To exercise these rights, you may contact us at the address indicated at the end of this Policy.

CGCEN DIGITAL LLC may request reasonable information to verify the identity of the requester before addressing a request.

Requests will be handled in accordance with the timeframes and procedures established by applicable law.

The Site and the digital products offered are not intentionally directed at persons under 18 years of age.

CGCEN DIGITAL LLC does not knowingly collect Personal Data from minors where applicable law requires parental authorization or prohibits such collection.

If such information is found to have been improperly collected, reasonable measures will be taken to delete it, where applicable.

The Site may contain links to websites, payment platforms, digital delivery services, or other third-party services.

CGCEN DIGITAL LLC is not responsible for the privacy practices, security, or content of such sites.

We recommend that the User review the privacy policies and terms of use of each platform before providing personal information or using its services.

CGCEN DIGITAL LLC adopts reasonable technical and organizational security measures to protect Personal Data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no transmission over the Internet or electronic storage system is completely secure, therefore we cannot guarantee absolute security.

The User acknowledges that they must take reasonable measures to protect their own devices, accounts, and access credentials.

Due to the international nature of our business activity, Personal Data may be processed or stored by CGCEN DIGITAL LLC and its service providers in different countries.

Such countries may have data protection standards that differ from those of the User's country of residence.

Where applicable, we will adopt the measures and safeguards required by applicable law to protect Personal Data during such transfers.

CGCEN DIGITAL LLC may modify this Privacy Policy at any time.

Modifications will be published on the Site and will take effect upon publication, unless applicable law requires another procedure.

We recommend that the User periodically review this Policy to stay informed of any updates regarding the processing of their Personal Data.

For inquiries related to this Privacy Policy or the processing of Personal Data, you may contact us at:

CGCEN DIGITAL LLC

Email: contact@cgcendigital.com

Website: www.cgcendigital.com

Phone: +595 981 426 771

Principal address: 30 N Gould St #67969, Sheridan, Wyoming 82801, United States of America.